Observing intermittent call connectivity issue in West Bengal region

Incident Report for Kaleyra

Resolved

This incident has been resolved.

Posted Oct 22, 2020 - 17:18 IST

Monitoring

Intermittent call connectivity issue is resolved.

Posted Oct 22, 2020 - 17:17 IST

Identified

We are observing the intermittent call connectivity issue again in West Bengal region. Both incoming and outgoing calls are impacted. Our operator is working on the same.

Posted Oct 22, 2020 - 15:04 IST

Monitoring

Call connectivity issue is resolved. We are monitoring the calls.

Posted Oct 22, 2020 - 12:47 IST

Identified

Observing intermittent call connectivity issue with incoming calls from different operators to West Bengal region. We are closely working with operator to resolve the same.

Posted Oct 22, 2020 - 11:47 IST

This incident affected: Outgoing Services - Voice (West Bengal) and Incoming Services - Voice (West Bengal).