Real-Time Status Information for Voice and SMS Services
All Systems Operational

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Customer facing platforms' uptime/availability. Platforms currently include Voice - Click2Call, OBD, Incoming, SMS - Alerts and Promo, Voice/telephony service by region.

Uptime over the past 90 days. View historical uptime.
Outgoing Services - Voice ? Operational
90 days ago
99.95 % uptime
Today
Karnataka ? Operational
90 days ago
99.86 % uptime
Today
Mumbai ? Operational
90 days ago
99.95 % uptime
Today
Tamil Nadu ? Operational
90 days ago
100.0 % uptime
Today
Kerala ? Operational
90 days ago
100.0 % uptime
Today
Gujarat ? Operational
90 days ago
99.91 % uptime
Today
Andhra Pradesh ? Operational
90 days ago
99.95 % uptime
Today
New Delhi ? Operational
90 days ago
99.95 % uptime
Today
Odisha ? Operational
90 days ago
99.98 % uptime
Today
West Bengal ? Operational
90 days ago
99.96 % uptime
Today
Rest of Maharashtra ? Operational
90 days ago
99.85 % uptime
Today
Rajasthan ? Operational
90 days ago
100.0 % uptime
Today
Uttar Pradesh (West) ? Operational
90 days ago
100.0 % uptime
Today
Haryana ? Operational
90 days ago
99.9 % uptime
Today
Punjab ? Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh ? Operational
90 days ago
100.0 % uptime
Today
Bihar ? Operational
90 days ago
99.95 % uptime
Today
Incoming Services - Voice ? Operational
90 days ago
99.94 % uptime
Today
Karnataka ? Operational
90 days ago
99.94 % uptime
Today
Tamil Nadu ? Operational
90 days ago
100.0 % uptime
Today
Mumbai ? Operational
90 days ago
99.95 % uptime
Today
Kerala ? Operational
90 days ago
99.71 % uptime
Today
Gujarat ? Operational
90 days ago
99.91 % uptime
Today
Andhra Pradesh ? Operational
90 days ago
99.76 % uptime
Today
New Delhi ? Operational
90 days ago
99.95 % uptime
Today
Odisha ? Operational
90 days ago
99.98 % uptime
Today
West Bengal ? Operational
90 days ago
99.95 % uptime
Today
Rest of Maharashtra ? Operational
90 days ago
100.0 % uptime
Today
Rajasthan ? Operational
90 days ago
100.0 % uptime
Today
Uttar Pradesh (West) ? Operational
90 days ago
100.0 % uptime
Today
Haryana ? Operational
90 days ago
99.9 % uptime
Today
Punjab ? Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh ? Operational
90 days ago
100.0 % uptime
Today
Bihar ? Operational
90 days ago
99.95 % uptime
Today
EmergingRegion_Test ? Operational
90 days ago
100.0 % uptime
Today
Frontend and API Services - Voice ? Operational
90 days ago
100.0 % uptime
Today
APIs' and Applications' ? Operational
90 days ago
100.0 % uptime
Today
Dependent Services' ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
99.99 % uptime
Today
Outgoing Services ? Operational
90 days ago
100.0 % uptime
Today
Incoming Services ? Operational
90 days ago
100.0 % uptime
Today
International Messaging ? Operational
90 days ago
99.99 % uptime
Today
WhatsApp Services ? Operational
90 days ago
100.0 % uptime
Today
SMPP Connections Operational
90 days ago
99.99 % uptime
Today
India Gateway Server - 1 Operational
90 days ago
100.0 % uptime
Today
India Gateway Server - 2 Operational
90 days ago
99.98 % uptime
Today
India Gateway Server - 3 Operational
90 days ago
99.98 % uptime
Today
India Gateway Server - 4 Operational
90 days ago
99.98 % uptime
Today
India Gateway Server - 5 Operational
90 days ago
99.99 % uptime
Today
India Gateway Server - 6 Operational
90 days ago
99.99 % uptime
Today
Global Gateway Server - 1 Operational
90 days ago
99.99 % uptime
Today
Global Gateway(SSL) Server - 1 Operational
90 days ago
100.0 % uptime
Today
Global Gateway Server - 2 Operational
90 days ago
99.99 % uptime
Today
Global Gateway(SSL) Server - 2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Transactional Messaging API - response time
Fetching
Global Messaging API - response time
Fetching
Promotional Messaging API - response time
Fetching
Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Observing intermittent call connectivity issue in West Bengal region
Resolved - This incident has been resolved.
Oct 22, 17:18 IST
Monitoring - Intermittent call connectivity issue is resolved.
Oct 22, 17:17 IST
Identified - We are observing the intermittent call connectivity issue again in West Bengal region. Both incoming and outgoing calls are impacted. Our operator is working on the same.
Oct 22, 15:04 IST
Monitoring - Call connectivity issue is resolved. We are monitoring the calls.
Oct 22, 12:47 IST
Identified - Observing intermittent call connectivity issue with incoming calls from different operators to West Bengal region. We are closely working with operator to resolve the same.
Oct 22, 11:47 IST
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020
Observing intermittent issue with call connectivity from all operators - Kerala
Resolved - This incident has been resolved.
Oct 13, 18:18 IST
Monitoring - The call connectivity issue is resolved from operator end.
Oct 13, 18:00 IST
Identified - Observing intermittent call connectivity issue from all major operators. Incoming calls are impacted. We are closely working with the operator to resolve the same.
Oct 13, 11:45 IST
Observing intermittent call connectivity issue from Jio
Resolved - This incident has been resolved.
Oct 13, 16:44 IST
Monitoring - The intermittent call connectivity issue is resolved from operator end.
Oct 13, 16:38 IST
Identified - We are observing intermittent call connectivity issue from Jio network. Incoming calls from few number series are impacted. We are closely working with the operator to resolve the same.
Oct 13, 11:37 IST
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