Customer facing platforms' uptime/availability. Platforms currently include Voice - Click2Call, OBD, Incoming, SMS - Alerts and Promo, Voice/telephony service by region.
SMS Services
?
Operational
90 days ago
100.0
% uptime
Today
Outgoing Services
?
Operational
90 days ago
100.0
% uptime
Today
Incoming Services
?
Operational
90 days ago
100.0
% uptime
Today
International Messaging
?
Operational
90 days ago
100.0
% uptime
Today
SMPP Connections
Operational
90 days ago
100.0
% uptime
Today
India Gateway Server - 1
Operational
90 days ago
100.0
% uptime
Today
India Gateway Server - 2
Operational
90 days ago
100.0
% uptime
Today
Global Gateway Server - 1
Operational
90 days ago
100.0
% uptime
Today
Global Gateway(SSL) Server - 1
Operational
90 days ago
100.0
% uptime
Today
Global Gateway Server - 2
Operational
90 days ago
100.0
% uptime
Today
Global Gateway(SSL) Server - 2
Operational
90 days ago
100.0
% uptime
Today
Frontend and API Services - Voice
?
Operational
90 days ago
100.0
% uptime
Today
APIs' and Applications'
Operational
90 days ago
100.0
% uptime
Today
Dependent Services'
Operational
90 days ago
100.0
% uptime
Today
Incoming Services - Voice
?
Operational
90 days ago
99.72
% uptime
Today
Karnataka
?
Operational
90 days ago
99.89
% uptime
Today
Tamil Nadu
?
Operational
90 days ago
100.0
% uptime
Today
Mumbai
?
Operational
90 days ago
100.0
% uptime
Today
Kerala
?
Operational
90 days ago
99.97
% uptime
Today
Gujarat
?
Operational
90 days ago
98.67
% uptime
Today
Andhra Pradesh
?
Operational
90 days ago
100.0
% uptime
Today
New Delhi
?
Operational
90 days ago
98.81
% uptime
Today
Odisha
?
Operational
90 days ago
99.94
% uptime
Today
West Bengal
?
Operational
90 days ago
99.58
% uptime
Today
Rest of Maharashtra
?
Operational
90 days ago
99.82
% uptime
Today
Rajasthan
?
Operational
90 days ago
99.95
% uptime
Today
Uttar Pradesh (West)
?
Operational
90 days ago
99.45
% uptime
Today
Haryana
?
Operational
90 days ago
99.99
% uptime
Today
Punjab
?
Operational
90 days ago
100.0
% uptime
Today
Madhya Pradesh
?
Operational
90 days ago
98.99
% uptime
Today
Bihar
?
Operational
90 days ago
99.68
% uptime
Today
EmergingRegion_Test
?
Operational
90 days ago
100.0
% uptime
Today
Jammu and Kashmir
?
Operational
90 days ago
100.0
% uptime
Today
Himachal pradesh
Operational
90 days ago
100.0
% uptime
Today
Outgoing Services - Voice
?
Operational
90 days ago
99.69
% uptime
Today
Karnataka
?
Operational
90 days ago
99.89
% uptime
Today
Mumbai
?
Operational
90 days ago
100.0
% uptime
Today
Tamil Nadu
?
Operational
90 days ago
100.0
% uptime
Today
Kerala
?
Operational
90 days ago
99.97
% uptime
Today
Gujarat
?
Operational
90 days ago
98.98
% uptime
Today
Andhra Pradesh
?
Operational
90 days ago
100.0
% uptime
Today
New Delhi
?
Operational
90 days ago
98.81
% uptime
Today
Odisha
?
Operational
90 days ago
99.58
% uptime
Today
West Bengal
?
Operational
90 days ago
99.52
% uptime
Today
Rest of Maharashtra
?
Operational
90 days ago
99.82
% uptime
Today
Rajasthan
?
Operational
90 days ago
99.95
% uptime
Today
Uttar Pradesh (West)
?
Operational
90 days ago
99.45
% uptime
Today
Haryana
?
Operational
90 days ago
99.99
% uptime
Today
Punjab
?
Operational
90 days ago
100.0
% uptime
Today
Madhya Pradesh
?
Operational
90 days ago
98.99
% uptime
Today
Bihar
?
Operational
90 days ago
99.63
% uptime
Today
Jammu and Kashmir
?
Operational
90 days ago
100.0
% uptime
Today
Himachal pradesh
Operational
90 days ago
100.0
% uptime
Today
Promotional Voice Services
?
Operational
90 days ago
97.86
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue stands resolved after updating the configuration.
Sep 22, 18:41 IST
Identified -
We are investigating issue with Promotional Outbound Calls, currently team is coordinating with the operator to resolve the issue.
Sep 22, 12:33 IST
Resolved -
This incident has been resolved.
Sep 22, 12:24 IST
Investigating -
Hi Team,
There is a planned maintenance activity in {#Region#} location. Start time: 20/09/2025 -09: 15 PM End time:21/09/2025 - 6:00 PM During the activity window, there may be an impact on the call connectivity.
Sep 20, 21:22 IST